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Logie09
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Landline not working

My landline has not worked for sometime now.  I've already replaced the phone and checked the socket with no success.  It is starting to cause me a few issues as my elderly relatives will not ring my mobile.  Could you tell me how I arrange for an engineer to check the line?

Thanks

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Superuser
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Re: Landline not working

Hi Logie09,

 

using your mobile you could call the customer services team on 0345 454 1111 (standard rate call or included in any minutes).

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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Forum Team
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Re: Landline not working

Hi Logie09

 

Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your phone line at the moment.

 

I've not been able to accurately locate your account to take a closer look at this from our end unfortunately, so I'm able to do that would you be able to respond to the private message I've sent with the requested information?

 

You can view the message by clicking the purple envelope on the top right of this page.

 

Look forward to hearing from you

Craig


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