My landline has not worked for sometime now. I've already replaced the phone and checked the socket with no success. It is starting to cause me a few issues as my elderly relatives will not ring my mobile. Could you tell me how I arrange for an engineer to check the line?
Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your phone line at the moment.
I've not been able to accurately locate your account to take a closer look at this from our end unfortunately, so I'm able to do that would you be able to respond to the private message I've sent with the requested information?
You can view the message by clicking the purple envelope on the top right of this page.