Landline won't work all checks done and bought a new handse help ,!!!!!!!
Welcome to the Virgin Community, I'm very sorry to learn about the problem with your landline at the moment.
I've been able to locate your account and can see you've been able to arrange for an engineer to come and take a closer look through our online tools, which is excellent news.
Apologies again for the inconvenience this issue is causing, I'd love to hear how the appointment goes and we'll be here should you need any assistance moving forward.
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