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wilksbrighton
On our wavelength
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Landline not working.

My landline isnt working. there isnt any dial tone and when i try dialling 150 there isnt any ringing sound.

I also have a broadband problem as well. the post is here :-

http://community.virginmedia.com/t5/Speed/slow-download-speeds-BN3-area/td-p/3023824

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Forum Team
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Re: Landline not working.

Hi wilksbrighton,

 

Thank you for posting on the Community Forum. I'm sorry to hear that you have been experiencing problems with your landline and broadband connection.

 

I have been able to access your account via your Forum details and run testing on your line and to your equipment and can see a problem. 
 
I'll send you a private message requesting further details so that I can arrange an appointment for you. Just check the purple envelope at the top right of this page. 
 
Kind regards,
 
Terri

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