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Landline not working

Landline has no dial tone. When people try to cal it rings from their end then goes to answer machine but we don't get a ringtone
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Re: Landline not working

Hi Crossers


Welcome to the Virgin Media Community, I'm really sorry to learn about the problems you're experiencing with your phone service at the moment. 


I'd like to take a closer look at your account and run some tests on the line but I've not been able to locate your account details unfortunately. So I can take a look, could you respond to the private message I've sent with the requested information? You can view the message by clicking the purple envelope on the top right of this page.


Sorry again for the inconvenience this has caused


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