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Landline not working

My landline has been out of action for a few weeks. Have tried different handsets but no luck; the line is just dead (no tone at all).  There is a ringtone for anyone trying to dial in to me but nothing at my end.

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Re: Landline not working

Hi IainSW,


Welcome to the community and thanks for posting. I'm very sorry to hear your landline service isn't working.


I've managed to locate your account to run some tests. I'm not detecting any network fault at present but that's not to say there isn't an issue.


Thanks for confirming an alternate handset has been tested as this proves it's not your end. With this in mind I'd like to arrange for an engineer visit to investigate in more detail.


I'll now send you a private message to discuss further. To view this click on the red envelope on the top left.


Hope to hear from you.



Forum Team
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