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Sigma
Fibre optic
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Landline not working properly in ST17

When I pick the phone up, the dial tone sounds weird and is all crackly. If someone calls me, it will ring a couple of times and then stop. If I manage to pick it up, the call is not connected. I can't dial out either.

This has been happening since this morning.

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Re: Landline not working properly in ST17

Hi Sigma

 

I'm sorry to learn about the problems with your phone line, I've been able to run some tests on the line from our end and we're not seeing any issues at the moment.

 

Have you been able to test your handset at all? By trying an alternate handset or your handset on an alternate line?

 

Look forward to hearing fromyou

Craig


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