Cannot make calls -phone rings and on pick up hear brrr brrr tone.
I'm really sorry to learn about the issue with your home phone, I've been able to run some tests on the line for you from our end.
We're not detecting any issues with the line at the moment, have you been able to test the handset at all? By trying an alternate handset or yours on an alternate line?
Look forward to hearing from you
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I have tried an alternative handset still no joy
Thanks for letting me know PEW
I'd like to arrange for an engineer to come and take a closer look at this if you're available?
I've sent you information regarding this in a private message, you can view the message by clicking the red envelope on the top left of this page.
We'll talk soon