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mnacey
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Landline - no service?

Hi

Any problems in North East (Area Ref 02)?

My phone line is dead.  Last incoming call was at 14:54 yesterday (31/3/17).

Cheers

Martin

 

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Re: Landline - no service?

Hi mnacey

Welcome to the Community, I'm so sorry for the problems you're experiencing with your telephone service a the moment. 

I've located your account to run some tests on the line and we're seeing some sections of the line as non contactable. With that in mind, if you're still experiencing issues with your line and you've managed to test your handset by trying an alternate handset or yours on an alternate line, I'd like to arrange for an engineer to come and take a closer look.

To get that arranged, just respond to the private message I've sent. You can view that by clicking the envelope on the top right of this page.

Apologies again for the inconvenience this issue is causing, we're looking forward to hearing from you.

Craig


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Re: Landline - no service?

Hi mnacey

Thanks for taking the time to let me know that the issue has been resolved, I'm happy to hear that.

You know where to find us should you need any assistance moving forward!

Craig


New around here? To find out more about the Community check out our Getting Started guide


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