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rambo_rim
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Landline no dial tone

My phone rings however when I pick it up. You can't hear the person.
When you pick up the phone to make a call there is no dialling tone.
Please can someone help?
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Re: Landline no dial tone

Hi rambo_rim,

Welcome to the community. Smiley Happy

I am sorry to hear your landline isn't working as it should.  I have taken a look and carried out a line status check remotely and no fault has been detected so far.

Can you please let me know if you have tested another handset in the line?  Alternatively test your handset in another line?

Keep me posted.

Collette.


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rambo_rim
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Re: Landline no dial tone

Hi Collette.

Today we have tested our handset in another line and it works fine. Can ring out and receive calls.
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Re: Landline no dial tone

Hi rambo_rim,

Thanks for getting back to me.  Give you have ruled out that the handset I will gladly go ahead and arrange for an engineer appointment for you.  I will pop the details in a private message.

Look for the purple envelope icon above.

Collette.


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