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tinker1
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Landline no dial tone.

Hi,

My landline is dead. I have checked the socket and that seems ok. I can't phone it in using my mobile because the flipping auto system doesn't recognise my mobs keypad!

Using the service check online doesn't complete. It sits at 99% then gives up.

 

Can you help?

 

Thanks.

 

Gary

 

 

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Re: Landline no dial tone.

Hi Gary,

I've just had a look into this for you and I can see that your line is currently being affected by a fault in the area.

The estimated fix time I have is today at 22:00 but this could be sooner, you can check any updates and estimated fix times on our service status checker here.

Sorry for any inconvenience this is causing at the moment but if you need to know anything else just let me know.

Rose
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tinker1
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Re: Landline no dial tone.

Yes, thanks Rose.

 

Phone working ok at 2300 last night.

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Re: Landline no dial tone.

Hey Tinker1

Excellent! Thanks for taking the time to let us know that this issue has been resolved. 

Apologies again for the inconvenience it had caused, you know where to find us should you need any assistance with your services moving forward.

Take care

Craig


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