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jage01
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Landline issues in Colchester CO3

Just back from holiday and phone not working. Crackling on the line and all wiring ok. Different phone the same. Heard a recorded message that engineers are working on it but been three days. What is going on? Is it 2017?

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Re: Landline issues in Colchester CO3

Hi jage01,

 

Welcome to the Community!

 

Really sorry to hear you're having landline trouble.

 

I've checked the network and there are currently no faults in your area. I'd like to send a technician to sort this out. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


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jage01
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Re: Landline issues in Colchester CO3

No purple envelope attached. If there are no issues in the area why is there a recorded message saying the engineers are working on a complex issue?
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Re: Landline issues in Colchester CO3

Hello jage01,

 

I have checked the line again and I'm unable to find any faults in the area which could be causing this so I have sent you another private message, please let me know that you have received this.

 

Speak to you soon

Rose
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jage01
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Re: Landline issues in Colchester CO3

I have replied to the earlier email with suggested dates.

Thanks
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Re: Landline issues in Colchester CO3

Yes I have replied to that message Smiley Happy

 

You should see another private message from me in the purple envelope.

 

Regards

Rose
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