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edgedesigns
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Landline is dead

I am unable to receive or make calls from my Virgin land line. The line is completely dead.

The line has also been crackly for a long time (years in fact). The cover for the wires on the front of our property was also not fixed the last time an engineer visited.

Please can I arrange for an engineer to visit us to:

1. Get the line working again

2. Ensure the quality of the line is no longer poor

3. Make sure the cover for the wires on the front of our property are properly secured and covered.

 

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Re: Landline is dead

Hi edgedesigns

 

I'm really sorry to learn about the problem with your home phone at the moment, I've been able to locate your account to take a closer look at this and I'd like to arrange for someone to come and take a closer look, if you're still available?

 

I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page. Apologies again for the inconvenience it's caused.

 

Talk soon

Craig


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