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ourmailbox
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Landline down

Currently no landline in area 31 (Ely).

Incoming calls not connecting, and no dial tone.

Service status has a vague "We know of one issue in your area".  Ref F004629670.

Can VM check my line for me?

 

 

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Re: Landline down

Hi ourmailbox

 

I'm sorry to learn about the problems you're experiencing with your phone line at the moment, I've been able to locate your account and run some tests on the phone line from our end for you.

 

We're seeing the issue you've mentioned is still active, the engineers are on the case right now trying to get this resolved and I hope that happens soon.

 

If you want an update at any time, respond here and I'll take another look.

 

Take care

Craig


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Re: Landline down

All fixed now thank you.

Alan

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Re: Landline down

Hello ourmailbox,

 

Glad to hear your line is back up and running, if you have any further issues please let us know and we'll look into it Smiley Happy

 

Take care

Rose
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