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Julesfb
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Landline dead

Hello - need some help - I have no ringtone on my Virgin phone. If someone phones me , it just rings and rings but nothing at my end. I've checked socket etc but no change for a week now. Online chat busy- can someone sort this please?

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Re: Landline dead

Hi Julesfb,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your landline.

 

I've run diagnostics on the line and everything is looking clear on this end. I'd like to arrange for a technician to check tis out for you.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


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Julesfb
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Re: Landline dead

All sorted now, done remotely within 4 days Smiley Happy
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