Welcome to the community and thanks for your post. I'm really sorry you've got no dial tone currently, lets see if we can get this sorted for you.
I've run some checks on the line and all tests are passing at the moment. There's no area faults showing so I'd like to arrange for an engineer to pop around and take a look at this for you. I will send you a private message shortly (purple envelope, top right hand side) to discuss this further.