Menu
Reply
  • 4
  • 0
  • 0
gMurphs95
Joining in
122 Views
Message 1 of 5
Flag for a moderator

Landline/Broadband set up

Hi,

I have recently moved into a rented property and I am trying to get broadband set up.

 

There is a phone line in the property that I believe to be disconnected. There is a virgin box in the property which I believe to be a router.

 

Is there any way to find out the landline number, the last provider to the property and the next steps in setting it up please?

 

Many Thanks

0 Kudos
Reply
  • 8.4K
  • 413
  • 988
jb66
Alessandro Volta
115 Views
Message 2 of 5
Flag for a moderator

Re: Landline/Broadband set up

All you need to do is book and sign up and they will post out a new hub to you

  • 4
  • 0
  • 0
gMurphs95
Joining in
108 Views
Message 3 of 5
Flag for a moderator

Re: Landline/Broadband set up

Thank you, Do i not need the landline number though?

 

I have tried to set up and been told i require the number?

 

Thanks

0 Kudos
Reply
  • 8.4K
  • 413
  • 988
jb66
Alessandro Volta
102 Views
Message 4 of 5
Flag for a moderator

Re: Landline/Broadband set up

No, you just ask for a new landline number. You will need a contact number though
0 Kudos
Reply
  • 5.96K
  • 159
  • 415
Forum Team
Forum Team
83 Views
Message 5 of 5
Flag for a moderator

Re: Landline/Broadband set up

Hi there gMurphs95,

 

Many thanks for your query.

 

You will not need to obtain the former telephone number.

 

As mentioned by jb66, just give the Sales team a call and they'll be more than happy to help get you sorted with us. Smiley Happy

 

You can call our team on 150 free from any Virgin landline or 0345 454 1111 on any other line.  
 

Thanks again,

 

Nat_J


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply