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KSHerzberg
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Land line not working

I have now been without a landline for five full days (that's the current outage, there have been quite a few before.)  How long can it take to mend a 'frayed cable'? I am absolutely at the end of my tether.  To add insult to injury, the status page on the website appears to be broken and I've had a request to give my opinion on the service in connection with this (still ongoing) fault.  If I were to take part in a survey at this point, my replies would be unprintable!  Is anybody else in SW11 affected and are you getting any more useful information/help than I am. I intend to seek compensation.  And will probably take my custom to BT.

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KSHerzberg
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Re: Land line not working

Sorry, I now see that there are other threads on this problem.

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Ccws
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Re: Land line not working

Welcome to the unhappy club. Noon is the completion time - not long to go..........maybe this time they will be correct - who knows

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KSHerzberg
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Re: Land line not working

Hope you didn't hold your breath! I need to look at how to terminate my contract. Any ideas on how likely payment of compensation is? I really don't see why I should pay for a service I'm not getting.
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