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benjaxon
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Land line not working again

I had this problem about 5 weeks ago. A technician came and fixed it but the fault is  back again already:

My landline has stopped working completely. No dial tone, can't call in or out. I tried to run the phone test on the Virgin website - it got to 99% then just hung there.

 

Benedict

 

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Re: Land line not working again

Hello benjaxon,

 

Thanks for posting in the community and I'm sorry to learn that this issue has come back again.

 

I would like to arrange for another technician to check your line so I'm just going to send you a private message which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon.

 

 

Rose
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