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jonesg
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LINE CHORD ERROR MESSAGE

For the last few days Iwe have not been receiving calls. ( not ringing) carried out a Virgin line test which shows no fault. Both phones are on and charged. When I call the number from my mobile it rings on the mobile but silent on both handsets and base stations. The phones are BT and about a year old. When I make a call it shows as in the subject Telephone line fault error.

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Re: LINE CHORD ERROR MESSAGE

Hi jonesg,

Welcome to the Community!

Really sorry to hear you're having trouble with your landline.

Do you have another handset you can test in the socket? This is just to ensure the phones you currently have aren't at fault.

Speak soon Smiley Very Happy

Josh


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