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Kevinw123
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Is there still a problem with the phone in b36 area

Is there a problem with the phone line in b36 area
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LynneM
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Re: Is there still a problem with the phone in b36 area

I'm also in the B36 area and have no dial tone, which I have posted on here about an hour ago.

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Re: Is there still a problem with the phone in b36 area

Hi Kevinw123,

 

Thanks for your post and apologies for the issue experienced.

 

There does appear to be an issue in the area under the fault ticket F004971886, with a review set for this evening.

 

I'll be sure to check up on this later and get back to you should I receive more information surrounding this.

 

Speak soon,

 

Nat_J


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Re: Is there still a problem with the phone in b36 area

Hi there LynneM,

 

It does appear that you're both affected by the same issue and I have responded to your separate thread for us to chat about this some more.

 

Speak to you soon,

 

Nat_J


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Re: Is there still a problem with the phone in b36 area

Hi again Kevinw123,

 

I've checked on the line state and this now seems to have been resolved.

 

Is the service working for you now?

 

Speak soon,

 

Nat_J


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