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Perryjas
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Is Customer Service broken right now

Chat continually busy

150 engaged continually

0333 xxx engaged continually

0800 xxx engaged continually

0345 xxx engaged continually.

has anyone else got a problem with their phone and been unable to reach help by any manner possible?

any suggestions?

thanks

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Re: Is Customer Service broken right now

Hi,

Please see post http://community.virginmedia.com/t5/Announcements/Virgin-Media-lines-engaged/m-p/3353224#M127

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Perryjas
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Re: Is Customer Service broken right now

thanks, working now