I never answer international call as they turn out to be nuisance calls, I had such a call this morning it went to answer phone but still kept on ringing, when I did answer it all I could hear was, like a machine clicking, every time I put the phone back in the cradle it keeps ringing, I have had to unplug the phone. It appears I am permanently connected to this number, any thoughts?
Hi Craig, thanks for getting back to me, I still have the same problem, I called virgin media and arranged for an engineer to visit, I have done a couple of checks myself, I have bypassed the telephone extension cable and plugged the phone directly into the wall socket but it's still the same, also I purchased a cheap handset but I still have the same problem with that, so it's not my equipment, I will wait now and see what the engineer says. I will keep you informed.
Hi Craig, just to let you know the engineer cleared the fault on my line and all is well.....almost, I subscribe to caller ID in my package and prior to this problem all was working ok, since then all that shows is "incoming call" when my phone rings, is there any way I can find out if caller ID is still activated on my line?
Hi Craig, sorry for not getting back sooner, in answer to your question, no I do not have any noise on the line, I still have no caller ID, I have been looking on the forum pages with people with the same problem and it appears there are several different settings for ID to work, I am wondering that when the engineer cleared the fault on my line a couple of weeks ago it did something to my ID settings as this was when the problem began.
Thanks for the response, sorry again for the problems you're experiencing. Do you have more than one handset at home that's able to view Caller ID information? As the most common resolution for these types of issue is to change some settings with the handset.
If you've tried that, let me know and I'll look to escalate this from our end for you.