The dial tone suggests a message has been left but when I dial 1571 I'm told there's none.
Any help welcomed
Welcome to the community.
I have just reset your message waiting indicator so please test your line again.
If it's still the same then I'd recommend leaving yourself a voicemail and then listening to it until the end then pressing the option to delete.
Please let me know if there's any problems.
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All fine now - thank you very much!
10 hours ago
Excellent news, thanks for taking the time to get back to us, we'll be here should you need any assistance with your services moving forward.