I lost a phone line - looking for online chat. How do I contact Virgin Media?
here you go:
Help and Support - Contact Us > Phone > Service fault or area outage > Chat online.
The advisors are often busy so I recommend keeping the page open and just refresh it every few minutes until one becomes available.
If you want to say thanks > click 'Kudos'.Answered your question? > click 'Mark as Helpful Answer' also.
Sorry to hear you were experiencing issues with your telephone line and I would like to welcome you to the community.
Just checking how everything is regarding your telephone line? If you're experiencing any problems just let me know and I'll look into it for you.
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