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Machida80
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Hundreds of outgoing calls - 08702430335

Hello,

So something is dialling out and making hundreds of outgoing calls to the following number: 08702430335. It's listed as non-geographic by Virgin Media, but I can't find any info on this number or who it belongs to. Each call seems to last exactly 7 seconds, and made at various times of the day even at 3am.

Is ET trying to phone home, or is this a glitch in the Matrix? I've called the number and it's a series of beeps and hangs up afterwards, so I'm none the wiser.

The only recent change I can remember making is the addition of the Virgin Media Tivo box a few months ago.

Thanks

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Dave_cq
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Re: Hundreds of outgoing calls - 08702430335

That's very worrying.  Have you had a burglar alarm fitted recently that uses the phone line ... or maybe smart meters installed for gas and / or electricity, although they normally use the cellphone system to call home.

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

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Machida80
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Re: Hundreds of outgoing calls - 08702430335

The burglar alarm is a possible candidate, but it's over 10 years old and I've not had any issues before until recently.

No smart meters in my house.

It's weird as the current call charges look like this:

24 Mar 03:18 08702 43 0335 0:00:07 0.100
24 Mar 03:34 08702 43 0335 0:00:07 0.100
24 Mar 03:54 08702 43 0335 0:00:07 0.100
24 Mar 04:50 08702 43 0335 0:00:07 0.100


Are Virgin Media able to block specific numbers?
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Forum Team
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Re: Hundreds of outgoing calls - 08702430335

HI machida80

 

I'm very sorry for the problems you're experiencing with your telephone service at the moment, it's certainly not the norm. 

 

As Dave has mentioned, the most common cause of this type of issue as a burglar alarm so I'd recommend taking a look at that if you've not already. I've located your account to run some tests on the set top box and we're not detecting any errors at the moment. 

 

To answer your question, we're not able to block specific numbers but we do have a call barring service where you can bar certain types of numbers. You can find out more about this on page 8 of [this guide]

 

Take care

Craig


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Machida80
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Re: Hundreds of outgoing calls - 08702430335

I've totally isolated the burglar alarm yesterday morning as a test, however the calls still seem to mount up. Downloaded the call logs and it looks like this at the moment:

 

Telephone usage forDateTimeDestination NumberDurationCost £ (excl. vat)
      
My number24/03/201703:18:0008702 43 03350:00:070.100
My number24/03/201703:34:0008702 43 03350:00:070.100
My number24/03/201703:54:0008702 43 03350:00:070.100
My number24/03/201704:50:0008702 43 03350:00:070.100
My number24/03/201707:17:0008702 43 03350:00:070.100
My number24/03/201707:53:0008702 43 03350:00:070.100
My number24/03/201710:33:0008702 43 03350:00:070.100
My number24/03/201715:55:0008702 43 03350:00:070.100
My number24/03/201716:31:0008702 43 03350:00:070.100
My number24/03/201716:39:0008702 43 03350:00:070.100
My number24/03/201718:30:0008702 43 03350:00:070.100
My number24/03/201718:50:0008702 43 03350:00:070.100
My number24/03/201718:58:0008702 43 03350:00:070.100
My number24/03/201719:06:0008702 43 03350:00:070.100
My number24/03/201720:13:0008702 43 03350:00:070.100
My number24/03/201721:05:0008702 43 03350:00:070.100
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Dave_cq
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Message 6 of 6
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Re: Hundreds of outgoing calls - 08702430335

This might sound silly but have you tried unplugging the phone for an hour or so and then see if any 'calls' were logged.

Also, dial 174 and check that the automated voice confirms your telephone number is correct.

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

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