Menu
Reply
  • 4
  • 0
  • 1
PearlyQueen
Tuning in
1,064 Views
Message 1 of 2
Flag for a moderator

How much is the callout charge?

Yet again my landline is not working. 

Yet again, when I called for help I got the "it's your handset" message.  Yet again I explained I DON'T HAVE A SECOND HANDSET TO TRY.

Yet again, I was told if I book an engineer there will be a callout charge if it's the handset.  I'm fairly sure it isn't, because my landline is forever going offline due to vandalism in the street box, it's never the handset.  Anyhow, I tried to ascertain how much the callout charge would be, but failed to get a straight answer.  I've booked the engineer anyway, but I'm curious how much it will cost me in the very unlikely event it's not a line problem. 

 

0 Kudos
  • 21.61K
  • 771
  • 3.09K
Superuser
Superuser
1,056 Views
Message 2 of 2
Flag for a moderator

Re: How much is the callout charge?

standard non fault callouts are £99