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wireman
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How long does it take to receive a message from an engineer

Q: How long does it take to receive a message from an engineer?

A: I've no idea as I haven't received one yet.

Last Monday at at 8:00 am, an engineer called about a problem with my landline.

Unfortunately, he could not resolve the problem as the incoming cable to the house needs replacing.

He told me it would take around 2 week for the work to be carried out, and would would txt me the details as soon as he contacted the repair team.

So, would anybody on here know the answer to my original question?

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Re: How long does it take to receive a message from an engineer


Hi wireman

 

I'm so sorry to learn about the inconvenience you've experienced, the engineer would have arranged for this work to be carried out and then an automatic message should have been sent to notify you, I'd like to find out exactly why this hasn't happened.

 

I've sent you a private message requesting some information, you can view it by clicking the purple envelope on the top right of this page.

 

We'll speak soon

Craig


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