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GeoffT44
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How do I register for Virgin Smart Call on a new phone

Hello

 

I had Smart Call installed on my old phone (iPhone) but I have recently got a new iPhone 6.  When I reinstalled the Smart Call App, it asked me to sign in again using the code I had received by SMS when initially registering.  I haven't got that number - who keeps SMS messages?? - and I am now stuck.

I am due to go abroad next week and regularly use Smart Call so would really welcome some help.

Thanks

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teabag
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Re: How do I register for Virgin Smart Call on a new phone

Hi GeoffT44

The old setup text code would not work even if you kept it, a new code will be needed every time you reinstall.

Smartcall can be registered on 2 devices at the same time, Log into your online VM account and add your new phone to receive a new code text, also delete your old phone from the list if not needed anymore.
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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.

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  • 2.22K
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teabag
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267 Views
Message 2 of 3
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Helpful Answer

Re: How do I register for Virgin Smart Call on a new phone

Hi GeoffT44

The old setup text code would not work even if you kept it, a new code will be needed every time you reinstall.

Smartcall can be registered on 2 devices at the same time, Log into your online VM account and add your new phone to receive a new code text, also delete your old phone from the list if not needed anymore.
---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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GeoffT44
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Re: How do I register for Virgin Smart Call on a new phone

Many thanks - sorted.
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