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winzer511
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Home phone problems!

Hi everyone!

For the past couple of weeks my home phone has been able to receive incoming calls but as soon as you pick up the phone to answer the call, all you can hear is the ringing sound.......we've bought new home phones in case they were the problem as ours are quite old but the exact same thing is happening....everything is plugged in and we've checked the connection and apparently there is nothing wrong with it......any ideas?

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Re: Home phone problems!

Thanks for letting us know about this winzer511 and apologies for the fault experienced. Smiley Sad

 

Many thanks also for completing these checks for us.

 

I've had a look at your account and I can see that you've arranged an engineer appointment with us to get this resolved.

 

I've sent you a private message so that we can chat some more about this.

 

Hope to hear back from you soon,

 

Nat_J


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