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NannieSaz
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Home phone not working

Hi

New to Virgin less than a month, Landline not working since Saturday, got new phones and borrowed neighbours still same, done a website test today it says no problems but I cant ring in or out, Live chat not working either any other ways of contacting I've tried twitter & facebook but don't hold out much hope of a reply would appreciate an advice, I cant use my mobile as its only payg an I don't have enough credit to left on hold.

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Re: Home phone not working

Hi NannieSaz,

 

Welcome to the community.

 

I'd like to arrange for an engineer to resolve your line so I'm just going to send you a private message which you will find if you click on the purple envelope at the top right of the screen.

 

Talk to you soon

Rose
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NannieSaz
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Re: Home phone not working

All booked in for tomorrow thanks
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Eric55
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Re: Home phone not working

Hello Rose_B. Is there anyway you could book me an engineer visit please as I have the same problem, I have tried different phones to no avail, I got a friend to ring my number he gets a ringtone but we dont hear it at this end.

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Re: Home phone not working

Hi Eric55,

 

Thanks for posting.

 

I can see that a technician has already been arranged for you so if you have any further problems please let me know.

 

Take care

Rose
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New around here? To find out more about the Community check out our Getting Started guide


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