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Gingerbaldy
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Home phone not working

Tried to make a call yesterday, no dial tone on either phones in the house. Unplugged both and tried again, but still no dial tone. Tried ringing the house phone from my mobile ( not on Virgin network) and I get the ringing sound on my mobile, but neither house phones rang.

Any help appreciated.

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Duncbaxter
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Re: Home phone not working

Can't help but I have this at the moment.
Haven't used Land line for a year or more but desperately needed it yesterday but have the same fault as you.
Took about half an hour to get hold of them only to be told the earliest someone can look at it is Wednesday.
I can get bt installed in 24 hours but virgin can't look at a repair for five days....
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Forum Team
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Re: Home phone not working

Hello Gingerbaldy,

 

I have tested your line and I'm unable to find any fault in the area which could be causing this so I'm just going to send you a private message which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon

Rose
Forum Team


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