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Iain_mack
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Home Phone not working

Our home phone doesn't seem to be working, i cant receive or make calls it seem to just make a strange noise when i try to dial out

could someone have a look for me please

 

Thanks Iain

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Re: Home Phone not working

Hello Iain,

 

Thanks for posting on the community.

 

I have run a test on the line and I'm unable to find any faults in the area which could be causing this so can I confirm whether you have tested/replaced the handset to eliminate any equipment fault?

 

Otherwise I would like to arrange for a technician so please let me know if this is required.

 

Speak to you soon.

 

 

 

 

Rose
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Re: Home Phone not working

Hi thanks for the reply

I have tried the test thing on your site and that said it was ok i have also tried a different phone and it was still the same

if we could organize a engineer to call that would be great

 

Thanks Iain

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Re: Home Phone not working

Thanks for getting back to me Iain and for checking your equipment.

 

No problem I'll just send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon.

Rose
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