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KB6036
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Hi, unable to make or receive calls on my land line

Hi, my phone has error message check phone line and I cannot make or receive calls. Have checked both handsets - they are working fine -  and run the system check on here and it's saying no problems. There is no dial tone either. Could someone help me with this please?

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Re: Hi, unable to make or receive calls on my land line

Hi KB6036

 

Welcome to the Community, I'm very sorry for the problems you're experiencing with your telephone service recently.

 

I've located your account to take a closer look at this and I can see you've organised for an engineer to take a closer look through our automated system. I've sent you confirmation information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.

 

Apologies again for the inconvenience caused, we're looking forward to hearing from you.

Craig


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