Re: Hi, I have had issue with my phone for over 6 months but haven't had a time to contact you. I...
Welcome to the Community, I'm sorry to learn about the problems you're experiencing with your phone line at the moment.
I've not been able to accurately locate your account to take a closer look at this unfortunately. So I can do that, would you be able to respond to the private message I've sent with the requested information?
You can view the message by clicking the purple envelope on the top right of this page.