Menu
Reply
  • 3
  • 0
  • 0
davidlauder
Joining in
71 Views
Message 1 of 4
Flag for a moderator

Hi, I am on the wrong talk plan for smartcall . can anybody help

Hi,

I am on the wrong talk plan with smartcall. I have spent over an hour on the phone with no luck.

Can anybody please help.

 

thanks in advance.

0 Kudos
  • 7.35K
  • 304
  • 650
Moderator
Moderator
48 Views
Message 2 of 4
Flag for a moderator

Re: ydoHi, I am on the wrong talk plan for smartcall . can anybody help

Hi there Davidlauder, 

 

Firstly I'd like to welcome you to the forums and say that I'm sorry to hear that your Smart Call app was showing the incorrect talk plan. And also apologies that the issue was not resolved when you called in. 

 

I've taken a look at things from this end and noticed an issue, so I've now put things right and you should now see the correct talk plan on your App. 

 

If this is not the case, please remove the app and download again..

 

Please let me know how this all goes. 

 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos
  • 3
  • 0
  • 0
davidlauder
Joining in
38 Views
Message 3 of 4
Flag for a moderator

Re: ydoHi, I am on the wrong talk plan for smartcall . can anybody help

Hi, Thanks for your help, that's it fixed.

 

cheers,

 

David.

0 Kudos
  • 7.35K
  • 304
  • 650
Moderator
Moderator
35 Views
Message 4 of 4
Flag for a moderator

Re: ydoHi, I am on the wrong talk plan for smartcall . can anybody help

No Problem at all David, 

 

Thank you for coming back to me and letting me know that it's now fixed. 

 

Cheers

 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos