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LookingUp888
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Getting in Contact

I have a phone line problem - the line is dead. Even a new replacent phone does not work. How do I get a call back when requesting an engineers visit? I have tried but just get left a voice mail.

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Re: Getting in Contact

HI LookingUp888

 

Welcome to the Community, I'm massively sorry to learn about the problems you're experiencing with your phone line at the moment.

 

I've been able to locate your account and run some tests on the line from our end for you, we're detecting some slight errors and would like to arrange for an engineer to come and take a closer look if you're available?

 

I've sent you information regarding this in a private message, which you can view by clicking the purple envelope on the top right of this page.

 

Talk soon

Craig


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