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EastLondon
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Getting help

My home phone has gone dead. There is no dial tone. I have phoned Virgin and have got an appointment for someone to come on Friday, the 10 February - but that is nearly a week away.

I need to have my phone working. Can anyone tell me how I can get an earlier appointment?

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Re: Getting help

Hi EastLondon,

 

Welcome to the Community!

 

Really sorry to hear you're having landline trouble.

 

I've checked our appointments and the earliest appointment is still Friday 10th. I can keep an eye on the account to see of we get any cancellations for you.

 

Speak soon Smiley Very Happy

 

Josh


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EastLondon
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Re: Getting help

Thanks. The sooner we can get this fixed the better.

Hope to hear from you soon.

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EastLondon
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Re: Getting help

Thanks again for your note. Please let me know if you can get someone here before Friday.

At present I can be in any day this week if necessary.

 

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