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RebeccaHislam
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Expensive phone bill

How do I speak to someone to check my phone package, it's too expensive?

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Forum Team
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Re: Expensive phone bill

Good morning RebeccaHislam

Many thanks for dropping by and for joining us on the community Smiley Happy

It's great to have you with us!

For anything billing and package related, our teams have to look into this in a secure way. You can get in touch with them either via 150 or 0345 454 1111 or via Webchat  ,where our teams can clear security with you and discuss your account specifics.

As the forums are public we need to be supporting you in this way to keep your data confidential.

Keep us posted if there is anything else we can look at supporting you with and drop back anytime you need us Smiley Happy

 

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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