Menu
Reply
  • 2
  • 0
  • 0
freyasmam
Joining in
63 Views
Message 1 of 2
Flag for a moderator

Engineer didn't turn up.

Well the engineer who was supposed to turn up tonight between 4-7 didn't arrive. I had an email confirming the visit and telling me the appointment would be available to view in myvirgin media. It wasn't. I took time off work especially for throws visit. I've now had no phone line for over 10 days and I have disabled relatives I care for. I NEED MY PHONE. Please can someone help?
0 Kudos
Reply
  • 14.22K
  • 579
  • 979
Forum Team
Forum Team
51 Views
Message 2 of 2
Flag for a moderator

Re: Engineer didn't turn up.

Hi freyasmam

 

Welcome to the Community, I'm really sorry to learn about the engineer not showing up yesterday.

 

I've been able to locate your account and can see that you've spoken to our team about the number being ported out to your new provider. Did you schedule this with them for yesterday or have things gone through a little early?

 

Look forward to hearing from you

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply