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StewMiles
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Engineer booked confirmation

Hi

i booked an engineer online for problems on our Virgin phone line

i booked for 30th November at 4 to 7

i had text from Virgin saying a problem on my service had been resolved and respond with HELP if not resolved .... I did this as not resolved

i have today got email confirming appointment for engineer as 28th November at 01:00 to 02:00

confused? Will my engineer still turn up tomorrow?

there is no confirmation anywhere on my vm account 

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Re: Engineer booked confirmation

Hello StewMiles, 

I'm sorry to hear that you have a fault with your phone line at the moment. I've replied to your other post - Please click here to see my other post.

I've also sent you a private message, please look to the top right of this page where you'll see a blue envelope icon, click on this and you'll see my message. 

Apologies once again. 

Huw


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