Menu
Reply
  • 155
  • 1
  • 4
Declanworld
Superfast
250 Views
Message 1 of 3
Flag for a moderator

Engineer Appointments

I've just booked an engineer - the earliest available slot is on Friday week - the mind boggles.

0 Kudos
Reply
  • 77
  • 1
  • 16
nolly1953
Dialled in
240 Views
Message 2 of 3
Flag for a moderator

Re: Engineer Appointments

I have complained twice about the online diagnostic test not working.  I live in Belfast 6 and this is the second time in a month that my phone has lost a dial tone.  Over 20 minutes before someone answers at Virginmedia.  Not acceptable.

nolly1953 

  • 13.73K
  • 563
  • 964
Forum Team
Forum Team
209 Views
Message 3 of 3
Flag for a moderator

Re: Engineer Appointments

Hi Declanworld

I'm so sorry for the delay in getting you an appointment, ideally we'd love for there to be no issues with your service so apologies for that too.

We'd love to hear how the appointment goes and will be here should you need any assistance with your service moving forward.

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply