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nagartath
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Does it really cost £12.25 to add caller display???

I was going to add Caller Display to my package as I had it with BT and found it really useful.  Tried to add as an extra online and it is telling me it is £12.25 PER MONTH!!!

I searched online and said it was £2.25 a month, more realistic but still expensive (should be free).

Can someone tell me what the actual monthly price should be?

VirginMedia need to look at their online upgrade system if the £12.25 is wrong.

Thanks

Duncan

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Superuser
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Re: Does it really cost £12.25 to add caller display???

Caller Display is indeed £2.25 per month. Price list is here:

http://store.virginmedia.com/content/dam/eSales/Downloads/010216_Everyday_Call_Charges_V2.pdf

Probably best to call customer services and ask them to add it.

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Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong :-) If you do like my answer please mark it as helpful as it may help others
My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.


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Superuser
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Re: Does it really cost £12.25 to add caller display???

Caller Display is indeed £2.25 per month. Price list is here:

http://store.virginmedia.com/content/dam/eSales/Downloads/010216_Everyday_Call_Charges_V2.pdf

Probably best to call customer services and ask them to add it.

______________________
Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong :-) If you do like my answer please mark it as helpful as it may help others
My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.

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Moderator
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Re: Does it really cost £12.25 to add caller display???

Hi there nagartath, 

I'm really sorry to learn that the price for Caller Display was shown incorrectly for you, as SCA1972 has advised the price for this feature is £2.25 a month - however if you have two or more features on your line, it will only be £3.90. 

The following link will let you know what features are available: Virgin Media Call Features

If you're able to, could you please get a screen capture of the page which shows that it's £12.25 a month so I can get this investigated. 

Many thanks and apologies again.

Huw


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rogerrgm
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Re: Does it really cost £12.25 to add caller display???

I just come off phone too virgin media call centre the have no got a clue
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