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Annie7
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Do Virgin make test calls?

My landline has just rung once and then rung off. On checking, the display doesn't show any missed calls and when I dial 1471 It says the callers number is not known but registered that it rung at 1:25am. Do virgin make test calls to check the line at all? I have elderly parents and don't need phone ringing like this at that time of the morning.
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Re: Do Virgin make test calls?

Hi Annie7

 

Welcome to the Virgin Media Community. I'm really sorry to learn about this inconvenience, we don't make random test calls and certainly not at that time!

 

If you notice anything like this continue, let us know and we'll look to see how we can minimise it. I hope it didn't interrupt your sleep too much!

 

Take care

Craig


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