Phone out yet again. Can't run checks as it does not recognise our postcode. Can't get anyone to chat online. This service is unacceptable.
I'm sorry again for the problems you're experiencing with your service at the moment.
I responded to your last thread for this issue last week, which resulted in me wanting to arrange for an engineer to come and take a closer look.
You'll find a private message in your inbox with details on how to get this set up, which you can view by clicking the envelope on the top right of this page.
We're looking forward to hearing from you and getting this resolved.
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