Hello, hoping from the forum team can help.
I've been trying to book an engineer appointment for over two weeks now to fix my broken phone line (I can't ring up via my landline, the website keeps breaking, Twitter support haven't been helpful, live online chat is never available, etc...).
You can call 0345 454 1111 from your mobile
Am currently without a mobile phone.
I'm sorry to learn about the problems you've been experiencing with your service lately, I've been able to locate your account and run some tests on the line from our end for you.
We're seeing some slight errors with the line and I'd like to arrange for a member of the team to come and take a closer look if you're still available.
I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.
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