Menu
Reply
  • 1
  • 0
  • 0
Trebuchet
Joining in
61 Views
Message 1 of 2
Flag for a moderator

Dead phone line / No contact Information

Hi, Is there a help email address for virginmedia, I tried help@virginmedia.com but got a failed autoresponse. My phone line is dead with people ringing in getting engaged tone, tried new phone, same problem, so imagine its the line. Is there anyway to contact an engineer or helpdesk to get in touch with engineer.

Cheers

Trebuchet

0 Kudos
Reply
  • 5.46K
  • 151
  • 398
Forum Team
Forum Team
53 Views
Message 2 of 2
Flag for a moderator

Re: Dead phone line / No contact Information

Thanks for posting Trebuchet,

Really sorry to hear about the fault experienced.

I've located your account and I'd like to arrange an engineer visit to investigate further.

I've sent you a private message so that we can get this booked in.

Hope to hear back from you soon,

Nat_J


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply