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davethegeo
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Dead landline

Our landline has been dead for a while, and an engineer is booked. Virgin say there is no problem with the line but I beg to differ.

If i ring my landline number, it rings as normal (although the house phone is dead) and I have the option to leave a message.

I would like to switch the phoneline off somehow so that people are not tempted to leave a message as I cannot access the messages while the phone is dead. Can't see how to do without a phone.

 

Virgin, please switch the phone line off until it is fixed.

Thanks

 

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Re: Dead landline

Hi Davethegeo

 

I'm sorry to learn about the problems you're experiencing with your phone line at the moment. There isn't a way to turn your phone line off while you're experiencing a fault with your line unfortunately so our best plan of attack is to get this resolved as soon as possible.

 

I'd love to hear how the engineer appointment goes

Craig


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