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meedoe
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DISGUSTING SERVICE BY VIRGIN WHEN DEALING WITH A DEMENTIA CUSTOMER

WHY IS MARK DAVIDSON WRITING TO MY MOTHER IN LAW WHO SUFFERS WITH DEMENTIA -  CAN ANYONE AT VIRGIN MEDIA HELP  AS THE IDIOTS ON THE CUSTOMER CARE LINE HAVE A DEGREE IN STUPIDITY

 

 

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meedoe
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Re: DISGUSTING SERVICE BY VIRGIN WHEN DEALING WITH A DEMENTIA CUSTOMER

 

AND FYI IVE BEEN HOLDING ON FOR OVER HALF AN HOUR AND EXPLAINED THE SITUATION NUMEROUS TIMES

 

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Re: DISGUSTING SERVICE BY VIRGIN WHEN DEALING WITH A DEMENTIA CUSTOMER

Hi meedoe

 

Welcome to the Community, I'm very sorry to learn about the problems you've been experiencing in trying to contact the team lately.

 

I'd like to help in any way I can, you've mentioned that we've written to your mother in law, what's that regarding? 

 

Just let me know how I can help and I'll do what I can.

Craig


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