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sep8001
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Crackling on Phone

Hi

Please can you help with an issue on my phone line, when someone calls my number there is a lot of crackling noise.

We have tried another phone and the issue remains, it does not happen all the time but most time.

Thank you

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Re: Crackling on Phone

Many thanks for your post sep8001 and apologies for the fault experienced.

 

I've checked the line state and this appears to be active, however, as you have already completed checks to resolve this fault, yet it is still persistent, I would like to arrange for an engineer to visit and look into this.

 

I've sent you a private message so that we can sort this for you.

 

You can locate my message by clicking on the envelope icon near the top right corner of the Community page.

 

Hope to hear back from you soon,

 

Nat_J


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sep8001
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Re: Crackling on Phone

Hi Nat,

Thank you, will  PM you.

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Re: Crackling on Phone

No worries sep8001. Smiley Happy

 

Just responded,

 

Nat.


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