As posted by numerous people earlier, we've got this issues and seems the technician that's coming next week can sort this....we hope. Numerous issues with virgin and this is the last. They won't make call costs from us for a week. And once the contract is done, we're out.
The issue is due to.... In their own words. ..
'basically the noise on the line makes the switch believe you are attempting to dial out, though as it's repeatedly getting an incorrect number, the emergency services are notified in case it is a genuine emergency. '